Entering the insurance world for the first time can be daunting, but according to one CIO, its complexity can also make for a highly enjoyable challenge.
Nathan Pilgrim (pictured), chief information officer at Gallagher Bassett came into his role in August 2018, having never worked in the insurance space before. He was recognised on the 2019 CIO50 list, which identifies executives who have driven “significant technology-led innovations” within their companies, and he says the key to achieving success in insurance is to come in with an open mind, and to learn as much as possible from the get-go.
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