DUAL has named Stewart Eaton (pictured) as head of liability for Australia and New Zealand, a newly created position.
The new role aims to enhance the underwriting agency’s regional alignment and expand its general liability capabilities.
Eaton, who joined DUAL’s New Zealand business in late 2023, previously led the local liability portfolio beginning in April 2024. He brings more than two decades of insurance experience, including roles in the UK and London markets.
The promotion marks a strategic move by the company to unify its liability operations across both sides of the Tasman and establish a more integrated approach for its broker partners.
Eaton is expected to play a key role in leading DUAL’s liability product development, broker engagement, and operational consistency across Australia and New Zealand.
“I’m incredibly proud to have been considered for this role and genuinely excited about what’s ahead,” Eaton said. “The support I’ve received from my colleagues in New Zealand and our broker partners over the past 18 months has given me the perfect springboard. We have great people in this business, and I’m looking forward to working closely with our wider ANZ team and broker network to deliver on our strategy.”
DUAL ANZ CEO Damien Coates said the role was introduced to support the company’s broader regional objectives and respond to broker demand for scalable, consistent offerings.
“[The] appointment reflects our commitment to deliver a strong, unified proposition to brokers across the region, backed by experienced leadership and a clear strategy for growth,” he said.
The leadership update follows DUAL Group’s global rebrand initiative, launched in February 2025.
As part of the brand refresh, the company introduced a consolidated digital platform to streamline access to its insurance solutions across markets.
In a company statement, DUAL said the rebrand was intended to enhance engagement with partners and simplify its product experience globally.
The company operates in 21 countries and manages an estimated US$3.5 billion in gross written premium. It works with 11,000 brokers and employs 1,800 people worldwide.
Coates noted that the rebrand involved extensive input from internal teams and external stakeholders.
“It's about ensuring every part of DUAL reflects our journey and vision,” he told Insurance Business. “It’s been a true team effort across the globe, bringing our people together to streamline the way we work and create a more consistent brand.”
