Why did you get into insurance?
Like most other people in insurance I just ended up here by chance. I picked up a part-time job at a broker while studying economics and it helped with getting a full-time job after graduating.
How would you sum up insurance brokers in three words?
Necessary insurance advisor.
What’s the strangest thing you’ve ever arranged cover for?
Luckily, in property we don’t see too many strange things. However, it did take me a while to get used to seeing such large numbers.
How would you change the industry?
There is a lot of time and effort spent duplicating the same information between client, broker and insurer, so I would remove this duplication.
What’s the most important thing brokers and insurers can do to improve their relationship?
Keep the client in mind when negotiating terms. Ultimately, it’s the client we’re both here to help so there’s no use worrying about small things that won’t benefit clients.
What’s the best advice you’ve ever been given?
During my time in New York on AIG
’s Professional Associate Programme, I was given a very American piece of advice from a senior business leader. “Be bold, let others underperform and cower from a robust strategy”.
If you were Prime Minister for one day, what would you do?
Not a lot, politicians get their sticky fingers into all sorts of things they shouldn’t.
What has been the highlight of your career?
Winning the group Action Learning Project as part of AIG
’s global graduate program.
What’s your favoured style of coffee?
Union, league, soccer or other?
Rugby, but that’s usually only when the All Blacks are winning.
If you could invite three people to dinner, dead or alive, and excluding family and friends, who would they be and why?
Mohammed Ali in his prime for entertainment, Leonardo da Vinci for his ideas and Taylor Swift to balance out the conversation.
Complete this sentence: If I wasn’t in insurance, I would be…
I would like to say a high-flying currency trader, but I’d probably be a plumber.