ICNZ and ANZIIF announced IAG NZ’s Catherine Cumpstone as the 2017 winner of their scholarship programme yesterday.

Cumpstone won for her submission on how technology and regulations could impact customer expectations and the future of the industry.

The scholarship has awarded Cumpstone NZ$10,000 which she will be able to use to attend an international conference or seminar programme.

“Catherine’s submission was extremely well received by the judges as she provided a breadth of fresh thinking and original thought,” said ANZIIF CEO Prue Willsford. “This scholarship will provide Catherine a great opportunity to network with industry professionals and broaden her knowledge and experience.”

“We received some great submissions this year, however Catherine’s essay stood out as being well thought-out and captured the customer experience from the very start,” added ICNZ chief executive Tim Grafton. “Catherine’s submission clearly showed a great understanding of the benefits and risks that arise from technology and regulation changes.”


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