Information clients travelling to Bali need to know

Insurer with Auckland base issues travel alert following volcanic eruption

Information clients travelling to Bali need to know

Insurance News

By Krizzel Canlas

1Cover Insurance, which has an office in Auckland, has advised its customers travelling to Bali that its insurance policy continues to exclude cover for the Mount Agung volcano, which has been erupting intermittently.

According to the insurer, this policy has been in place since November 22, 2017 and cover is only available for Mount Agung if the policy was purchased before 12am on September 16 or between 11am of November 06 and midday of November 22.

“The reason this is in place is because our policies do not cover claims for losses caused by an event that you were aware of at the time of purchasing a policy,” 1Cover said. “If you entered a policy during the times noted above, we would expect you would have done so with an awareness of the heightened volcanic activity.”

The insurer said it will not, to the extent permitted by law, pay any claim caused by or arising from, or in any way connected with, the Mount Agung volcanic ash cloud.

Mount Agung last erupted on January 16.


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