Rothbury Insurance Brokers has announced the retirement of Paul Munton, who concludes a 45-year career in the New Zealand insurance sector.
Munton, who began as a renewals clerk in 1979, has held a range of roles across life insurance, superannuation, underwriting, reinsurance, and broking.
He most recently served as executive general manager – broking branches at Rothbury.
Munton’s career has spanned significant industry changes, from early days using telex machines to the adoption of artificial intelligence in insurance operations.
He has worked through major events including Cyclone Bola, the Canterbury earthquakes, and the COVID-19 pandemic.
“Insurance has always been a people business," Munton said. "Treat people as you want to be treated. Build your network, show commitment, and don’t try to know everything; just know where to find the answers.”
Munton’s adaptability has been a consistent feature throughout his career.
“It’s best to love change,” he said. “It keeps the blood pumping, and I’ve always found that change brings about better outcomes.”
His leadership style has focused on integrity and relationship-building, principles he attributes to his upbringing and professional experience.
Rothbury managing director Roger Abel acknowledged Munton’s impact on the business and the wider industry.
“Over the past decade, Paul has been a driving force at Rothbury, bringing wisdom, energy, and a client-first mindset that has strengthened our business and inspired our team. His broader impact on New Zealand’s insurance industry is considerable as an individual who commands quiet respect through his leadership, integrity, and ability to foster trust. He has set a benchmark for excellence,” Abel said.
Munton’s successor, Jessica Hunt, has worked alongside him since February.
Hunt brings more than 20 years of experience to the role and is expected to continue the client-focused approach established by Munton.
“She’s brimming with new ideas, and I’m looking forward to seeing her bring her own touch to the business,” Munton said.
While stepping back from day-to-day operations, Munton will remain involved with Rothbury as a shareholder and in a governance and advisory capacity. He plans to take time for family and travel before resuming his board responsibilities.
Munton’s entry into insurance was, by his account, somewhat accidental, but it quickly became a long-term career.
He has worked in a variety of roles, including a period in the New Zealand Navy and overseas assignments in Australia.
Munton’s perspective on the industry is shaped by decades of change.
“We don’t do insurance today like we did in the past,” he said, referencing the evolution from manual processes to digital solutions.
He maintains that embracing change is essential for industry professionals.
Munton’s departure marks a transition for Rothbury, but his influence is expected to continue through his ongoing involvement and the leadership of his successor.
“We wish him all the best in this well-earned next chapter," Abel said. "And, of course, we look forward to his continued contributions at the boardroom table in due course.”
