Tower Insurance continues its commitment to improve insurance accessibility in Fiji and the Pacific region with investments in technology that ensure every Fijian gets quality insurance service.
Chief executive Blair Turnbull said Tower recently spent FJD 3 million in setting up the region’s first online quote-to-buy insurance, allowing its Fiji customers to quote and purchase policies online through a digital kiosk instead of having to visit a bank or Tower branch for cover.
Tower later launched its signature My Tower platform in the country, giving customers access to the same service as the insurer’s New Zealand customers.
“We see the opportunity for Fiji is to build capability here that we can take to other countries right across town,” Turnbull said, adding that its progress in Fiji has allowed Tower to “start to accelerate” some of its programmes and technology for the region.
Tower currently employs over 100 people in the Pacific and has more than 30,000 customers in the region, FBC News reported.