The inaugural Insurance Business Awards New Zealand were launched in October 2020, with a call to insurance professionals around the country to send in nominations. Over the following weeks, the Insurance Business NZ team was inundated with stories of strength, leadership and adaptability from insurance teams across the nation. It was heartening to see how so many members of the insurance profession rose to the challenges presented by COVID-19 and its impact in New Zealand and beyond. The winners were carefully selected by a panel of 14 expert judges, including prominent industry figureheads from organisations like Suncorp, IAG, Gallagher Bassett, AIA, Delta, Donaldson Brown, nib, Youi, the Veterinary Professional Insurance Society and Insurance Advisernet. Gold winners and excellence awardees were announced on 17 February on the Insurance Business NZ website. The leading independent awards event for the insurance profession in New Zealand, the Insurance Business Awards NZ recognise the best around the country. After such a testing year, the awards were well earned, particularly for those insurance professionals who spent the past 12 months navigating the global impact of the COVID-19 outbreak. It’s more important than ever that, as an industry, we take the time to recognise and celebrate the fantastic personal and organisational achievements and contributions on our doorstep.
- Insurance Business NZ issued an open call for nominations to the title’s nationwide readership of insurance professionals.
- Prospective nominees sent in submissions online; IBNZ received hundreds of nominations. After a lengthy vetting process, the shortlisted candidates were invited to send additional information to be considered by the judges.
- Each award had its own judges, who cast their votes to decide on the winners. Gold winners and Excellence Award recipients for the 12 categories were announced on 17 February.
The Insurance Business Awards NZ featured 12 individual and company categories, recognising employers, teams and leaders from businesses large and small.
- 19 October 2020
- 4 December 2020
- 17 February 2021
Winners announced online
Access the Insurance Business Awards New Zealand 2021 Commemorative Guide, in which we profile select winners.
Here are the winners of Insurance Business Awards New Zealand 2021:
Best Customer Service from an Individual Office
Winner: RIVAL Wealth
Excellence Awardee: Lifestyle Cover NZ
Brokerage of the Year (>11+ Staff)
Winner: Dawson Insurance
Excellence Awardee: Bridges Insurance Services
Brokerage of the Year (1-10 Staff)
Winner: Sherpa Insurance Brokers & Advocates
Broking Network of the Year
Winner: Insurance Advisernet New Zealand
Broker of the Year – Independent
Winner: Shane Gadsdon, Discovery Financial Services
Broker of the Year – Specialist
Winner: Dean Spense, Captive Insurance Solutions NZ
Young Gun of the Year - Independent
Winner: Josh Cuttance, SHARE NZ
Best Digital Strategy Insurer/Underwriting Agency
Winner: DUAL New Zealand
- nib New Zealand
- Pinnacle Life
Claims Team of the Year - Insurer/Underwriting Agency
Winner: Delta Insurance
- AIG Insurance New Zealand
- DUAL New Zealand
- Vero Insurance
- Zurich New Zealand
General Insurer BDM of the Year
Winner: James McNulty, FMG
Service Provider of the Year
Winner: Hello Claims New Zealand
- Allianz Partners
- Gallagher Bassett
- NZ Roadside Assistance (NZRA)
New Zealand Underwriting Agency of the Year
Winner: DUAL New Zealand