Key metric NZ's insurance ombudsman wants to move from 11% to 100%
Current figure "not enough"
Current figure "not enough"
"This is a good outcome for consumers," ombudsman says
Homeowners should do simple home maintenance now
Proposed bill not introduced to Parliament yet
Cheapest is not always the best, industry insiders say
IFSO talks to Insurance Business about challenging remit
Policyholder misses out due to misunderstood coverage
Merging of operations of four financial services dispute schemes proposed
Bizarre kitchen technique ends up being a recipe for disaster
Ombudsman says insurers are setting enquiries "quickly and more often"