Trust in insurers, banks on the decline again - regulator
Financial institutions are challenged to always put customers first
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FMA throwing ‘full weight’ behind conduct and culture review
Regulator is ‘impatient’ with the lack of progress and will be more assertive in the coming year
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Will any insurer be brave enough to follow AMP - broker
AMP's move to drop its offshore incentive programme has been welcomed by the FMA and several brokers
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Partners Life blames brokers' morals for poor customer outcomes
Chief points finger at brokers' individual behaviour for conflicts rather than their incentive and commission structures
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Record numbers heading to advisers' roadshow
"This time around we have been fully booked in every location," says chief executive
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New Zealanders are more confident in the financial markets – survey
Most significant rise in confidence seen among people with investments
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Consultation on FMA good conduct guide complete
Final version of guidance to be published in New Year
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FMA now a fully-fledged conduct regulator
The financial services industry must transition to the new ‘business as usual’ of dealing with FMA as conduct regulator
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IFSO reveals Canterbury complaints rate
This complaints scheme has noticed a different rate of resolution for Canterbury earthquake-related complaints
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Insurance industry reacts to FMA good conduct guide
The FMA has released a guide to how it will examine whether financial services providers are demonstrating good conduct.