Headquarters address: Admiral, Tŷ Admiral, David Street, Cardiff, CF10 2EH, United Kingdom
Year established: 1991
Size (employees): 11,000+
Global locations: UK, Spain, Italy, France, USA, Canada, India, Mexico, Turkey
Total premiums (UK): £2.4 billion (2021)
Total premiums (International): £623.8 million (2021)
Underwriting expertise: Car, home, and travel insurance
Key people: Annette Court (chair), Milena Mondini de Focatiis (CEO)
Admiral is one of the largest car insurance providers in the UK, with brands around the world. It has grown from only 57 staff in 1993 to more than 11,000 people at its offices in the UK, Spain, Italy, France, USA, Canada, India, Mexico, and Turkey.
The company offers car, van, home, and travel insurance, as well as personal loans and car finance. As part of its commitment to supporting more than seven million customers worldwide, each department in the company consistently asks customers for feedback and receives recognition for excellent service.
History of Admiral
Admiral was founded in 1991 and launched in 1993 with only one brand. After years in the UK car insurance market, it was able to tap into the home and travel insurance markets and extend its services to different parts of the world.
In September 2004, Admiral floated on the London Stock Exchange – with an initial offer price of 275 pence per existing ordinary share. As the demand for shares increased, the gross aggregate demand received for the global offer reached approximately £1.5 billion. As a result, the company’s ordinary shares were included in the official list of the London Stock Exchange, and unconditional dealings began.
Admiral has continued to receive awards throughout the years. In 2019, it was named the Best Big Company to Work For in the UK in the Sunday Times Best Companies awards. In 2021, it bagged first place in Wellbeing’s Best Companies To Work For Special Award, as well as second place for Insurance’s 10 Best Companies to Work For.
Leadership at Admiral
Milena Mondini de Focatiis – Group CEO
Mondini de Focatiis was appointed group CEO in 2021, succeeding company founder co-founder David Stevens, who stepped down from the post. She joined Admiral in 2007 and became CEO of ConTe.it in 2008 and head of UK and European Insurance in 2019. Mondini de Focatiis has an MBA from INSEAD, and prior to Admiral, she worked as a consultant for Bain&Co and Accenture.
Annette Court – Chair
Apart from her current role at Admiral, Court is also non-executive director of Sage Group PLC. She was CEO of Europe General Insurance for Zurich Financial Services and a member of its group executive committee from 2007 to 2010. Court was also a former CEO for Direct Line Group (formerly RBS Insurance) and a member of its group executive management committee. She was also previously a member of the board of the Association of British Insurers (ABI).
Culture at Admiral
Admiral is committed to giving back to the community and protecting people from the consequences of car crashes and damage to their homes. It focuses on four stakeholders that drive its corporate social responsibility strategy: its people, customers, community, and the environment.
In 1998, the company launched a community giving fund to help its people and their families who are involved with local charities and organisations. The employees could apply to the Admiral Community Chest for funding for an organisation they support, resulting in financial contributions to thousands of charities, organisations, and clubs.
The company also sponsors many organisations and events in the UK to support local communities, recognise and celebrate diversity, support events that its employees might find interesting, and raise its profile as a good employer within the community.