Insurance News

Lit at 11, gutted by noon: Aberdeen grill fire claim dies on "unattended" breach
The ox grill was lit at 11am. By noon, a restaurant was gutted and a claim was dead
By Elaine Abasta 13 Nov 2026
Lit at 11, gutted by noon: Aberdeen grill fire claim dies on "unattended" breach
‘No one has faxes anymore’ - Microsoft outage stalls some brokers and spares others
How hard the outage bites depends on how much of a firm's day runs through Outlook, and on what its clients are trying to do
By Bryony Garlick 13 Nov 2026
‘No one has faxes anymore’ - Microsoft outage stalls some brokers and spares others
Why the London market’s technology problem is now a broking problem
The collapse of Blueprint Two has left every insurer on its own. For brokers, that means the gap between who is modernising and who is not is now visible at placement
By Paul Lucas 13 Nov 2026
Why the London market’s technology problem is now a broking problem
Microsoft outage: when will Outlook be back, and what the clock means for cover
Microsoft has a patch that seems to be holding, but no restoration time. For insurers and brokers, the length of this outage is starting to matter in its own right
By Matthew Sellers 13 Nov 2026
Microsoft outage: when will Outlook be back, and what the clock means for cover
Wrong inbox, £4.5m question: injured insurance executive sues law firm over lost Tui claim
Slater and Gordon admits it botched service of the claim form after a coconut palm crushed a holidaymaker’s legs in Sri Lanka. The fight now is over what that mistake actually cost, and whose insurance picks up the bill
By Matthew Sellers 13 Nov 2026
Wrong inbox, £4.5m question: injured insurance executive sues law firm over lost Tui claim
Hacked software update grounds German army drones and tests cyber exclusions
Malware planted on Quantum Systems' update server keeps Bundeswehr drones out of the air and shows how one compromised supplier can reach every customer at once
By Stephen Owens 13 Nov 2026
Hacked software update grounds German army drones and tests cyber exclusions
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