Two closing tax deadlines are driving HNW clients toward insurance-based wealth structures, and adviser capacity is struggling to keep pace
Josh Recamara Aug 05, 2026Crawford's international margin hit 7.9% in Q2, but its US business is still feeling the claims drought
Thirty-seven professionals from 25 firms co-created the resource as experienced claims staff continue to exit the market
Paul Lofkin says the real value of automation lies in earlier insight and better decisions, not simply removing people from the process
As claims grow more complex and more consequential, the profession needs to rethink what good claims management looks like
Two-thirds of brokers prioritise claims handling and risk management support over policy wording and digital trading tools
New FOS data shows motor insurance complaints up in Q1 2026 while most other lines saw declines
Brokers rank faster settlement above faster quotes - and the cost data shows why
Claims data is revealing patterns that risk registers often miss. Two experts explain why that matters
AXA's Matt Briggs discusses the emerging risks reshaping commercial property insurance, from lithium-ion batteries and net zero retrofits to climate change and what underwriters look for in a well-managed risk
Prevention, collaboration and changing expectations are reshaping construction insurance. AXA's Andrew Hogg shares where the market is heading
Coverdrone's Phil Heath and Richard Webb discuss the growth of drone insurance and what it reveals about insuring emerging technologies.