Claims

When a regulator stops short of ordering a recall, whether the policy responds can come down to what the underwriter meant it to cover

As Admiral raises motor rates and braces for volume losses, Hastings is betting that growth beats cost-cutting - and the gap between the two could shift the personal lines mark

Connected analytics exposed £17.9 million of fraud, one in five cases, as crime networks grow more sophisticated

Vehicle type and timing at first notification often reveal where costs will climb, long before any dispute over evidence begins

A South African case shows why fraud invisible to single insurers shows up in shared data