Claims

What defines multinational claims reality

What defines multinational claims reality

Communication, clarity and collaboration underpin outcomes as global claims grow more complex

Bryony Garlick May 06, 2026
FCA probes consumer claims industry

FCA probes consumer claims industry

Review to assess conflicts of interest

Rethinking the loss adjuster’s role could unlock a broader talent pool

Rethinking the loss adjuster’s role could unlock a broader talent pool

Perception, not capability, continues to shape who enters loss adjusting, as firms reconsider how the role is defined

Stephen Fry’s £100K lawsuit after horror stage fall sparks event insurance showdown

Stephen Fry’s £100K lawsuit after horror stage fall sparks event insurance showdown

A keynote moment turned catastrophic when Stephen Fry plunged six feet off a London stage—now a high-stakes legal battle is unfolding

Climate, data ethics and debt crisis emerge as long-term threats for insurers - EY

Climate, data ethics and debt crisis emerge as long-term threats for insurers - EY

CROs are reporting stable headcount but rising demand for data skills

Trade credit claims fall in number but hit higher dollar total – London survey

Trade credit claims fall in number but hit higher dollar total – London survey

Data shows trade credit claims down 26% by number but up in value

Economic pressure could reshape claims behaviour, insurers warned

Economic pressure could reshape claims behaviour, insurers warned

Industry voices highlight fraud risk, disputes and mounting pressure on claims as downturn concerns grow

An integrated model for a complex risk world

An integrated model for a complex risk world

CEO on company’s new two-division operating model

FCA targets PCP refunds firm as motor finance redress risk mounts

FCA targets PCP refunds firm as motor finance redress risk mounts

The UK claims management firm used edited Martin Lewis clips and the FCA logo

IB TALK

Automated Vehicle Replacement: Reducing the Stress of the Claims Experience

Unlock the power of automation to transform the hire car process into a smooth, effortless journey

Building diverse talent pipelines in insurance

How can insurance welcome - and retain - a new generation of talent?

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