AA Insurance extends partnership with Europcar

Customers get to enjoy "best in class" solution

AA Insurance extends partnership with Europcar

Motor & Fleet


AA Insurance Services has renewed its partnership with Europcar Mobility Group UK to extend the term for a further five years following four successful years working together, according to a news release.

Europcar has a fleet of 40,000 vehicles that they can offer to policyholders as a like-for-like replacement. Through the partnership, AA Insurance Services has access to this fleet, enabling it to offer the growing number of EV drivers a solution that matches their expectations.

In addition, Europcar offers a solution for all insurance mobility claim types that the agency describes as “best in class”. This is supported by a seamless digital customer journey and fleet management platform, which shows the company’s commitment to ongoing innovation for the insurance marketplace, the news release said.

“In Europcar we have selected a high quality, trusted, mobility provider to support AA Insurance and Accident Assist. The AA has ambitious plans for the future - we’re confident that Europcar will continue deliver service excellence to our customers and members,” said Tim Rankin, managing director of AA Accident Assist.

“Over the past four years we have worked closely with AA Insurance Services to build a tailored proposition to ensure their customers receive the best replacement vehicle service possible,” said James Roberts, head of insurance sales at Europcar Mobility Group UK. “In the current market, insurance providers need to know they have fast access to a wide range of quality vehicles to provide customers with like-for-like replacements when their vehicle is undergoing repair and our sustained investment in a young and varied fleet goes to the heart of that requirement.

“Our goal is to give AA Insurance a strong operational solution as well as a streamlined claims experience for its customers. We are delighted to be continuing the relationship with this significant player in the insurance market and look forward to working together to build more bespoke options for AA Insurance policyholders and AA members in the future.”

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