Premium Credit appoints director of external communications

Company is looking to boost its market presence

Premium Credit appoints director of external communications

Insurance News

By Josh Recamara

Premium Credit has appointed Mona Patel (pictured) as director of external communications. She will report directly to chief executive officer Tara Waite.  

Patel will oversee Premium Credit’s external communications, working to support its customers and partners. She joins Premium Credit from Metro Bank, where she spent over three years as head of external communications. In this role, she managed the Press office and led corporate and financial communications.  

Prior to Metro Bank, Patel held senior communications positions at Royal London and The Investment Association. She is also an ambassador for the Diversity Project and Reboot.  

“I am delighted to welcome Mona to our senior leadership team in this important role,” Waite said. “With significant growth plans over the next four years, it is the right time to make this appointment.” 

She added that Patel will work closely with the executive and senior leadership teams to develop the company’s corporate communications strategy. “She will be responsible for developing our existing corporate communications strategy, promoting proactive thought leadership and deepening relationships with key market stakeholders aligned to our priorities,” Waite said. 

Last year, the company appointed Rohit Ghai as chief risk officer, where he will supervise the company’s risk, compliance and legal functions. It also appointed Giles Offen as chief product and technology officer, where he will spearhead the development of digitally enabled products and services. 

Premium Credit has over 2.6 million customers, and the company processes 30 million direct debits annually and originates more than £5 billion in loans. 

Headquartered in Leatherhead and Dublin, Premium Credit employs around 500 staff, including field-based employees providing local support across both regions. It is one of the leading insurance premium finance provider in the UK and Ireland. 

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