Former Brit claims head Steve Robson is bringing his claims expertise to Willis Re.
The reinsurance division of Willis Towers Watson has hired Robson to serve as London market reinsurance claims head and support the closer alignment of Willis Re’s servicing and placement teams.
Robson’s 36 years of experience includes time spent as president of the International Association of Claims Professionals and managing director of Syndicate 1884. At Willis Re he will lead the claims broking team in London.
“I am excited to be joining Willis Re, which is actively leading the way in bringing a quick and efficient claims service to the forefront of its business,” said Robson. “Willis Re really understands what a client-focused claims philosophy truly is, ensuring it is adapting with the pace of change of today’s market and importantly delivering on client’s requirements in this key area of risk management.
“That matches my own desire and, as part of the Willis Re team, I look forward to leading the charge in making a positive difference for clients with the ultimate goal of driving a more proficient claims experience for insurance consumers around the world.”
Commenting on the appointment, global chief operating officer Chris Brook cited Willis Re’s ongoing effort to redefine its claims offering.
“Steve’s extensive experience as an inwards and outwards claims director for several prominent risk carriers, as well as the senior industry roles he has held in the (re)insurance market has given him a broad and invaluable perspective on claims, and a deep understanding of the depth of service and future positioning that Willis Re aims to deliver to our clients,” stated Brook.
Robson came onboard on March 25.