Arch Insurance International names new chief claims officer

Stalwart to lead the function after more than a decade at the firm

Arch Insurance International names new chief claims officer


By Kenneth Araullo

Arch Insurance International has announced the appointment of Barbara Rizzi (pictured above) as chief claims officer, effective immediately.

Rizzi, a seasoned professional in claims management and legal practice, joined Arch in 2013 and most recently held the position of head of third-party claims.

Her career spans over two decades and includes stints at prominent law firms such as Clyde & Co LLP and Kennedys Law LLP, where she specialised in insurance law. She is a qualified solicitor in both England & Wales and Italy.

Additionally, Rizzi is active in internal leadership as the co-chair of Arch’s UK Women & Allies Network. This group promotes the career advancement of women within Arch by providing networking opportunities, mentorship, and sponsorship.

In her new capacity, Rizzi will oversee the claims operations and strategy for the organisation, which encompasses the London Market, UK Regional Market, Australia, and the EU. Rizzi will be based in London and will report directly to recently promoted Kirsten Valder, deputy CEO of Arch Insurance International.

Valder praised Rizzi's contributions and capabilities as she takes on this new role for the international insurer.

“Barbara is a highly respected leader and claims practitioner with deep legal and technical claims expertise,” Valder said. “Over the past decade, she has played an integral role in elevating Arch’s claims performance and has demonstrated an unwavering commitment to delivering a positive claims experience for our customers and brokers. I am sure that under Barbara’s leadership we will continue to deliver and enhance our solution-focused and relationship-driven claims service.”

In other recent developments, Arch Insurance International’s parent company, Arch Insurance Group, also reported its financial results for the first quarter of 2024, revealing growth across its segments.

“I am especially proud of the ongoing commitment of our Arch colleagues to delivering value-added solutions to our clients and partners in this ever-changing risk environment. This level of hard and smart work bodes well for our future success to the benefit of our shareholders,” CEO Marc Grandisson said.

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