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Corporate headquarters |
8125 Sedgwick Way Memphis, TN 38125 United States |
|---|---|
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Founded |
1969 |
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Employees |
33,000 |
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Countries |
80 |
| Locations | 900+ |
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Leadership |
Mike Arbour (CEO) |
Sedgwick may have been established as a regional claims administrator in 1969, but it has since grown into a leading global provider of claims management, loss adjusting and technology-enabled business solutions. The company provides a broad range of resources tailored to clients’ specific needs in casualty, property, marine, benefits, brand protection and other lines.
Through its 33,000 colleagues across 80 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact performance.
Sedgwick also has several wholly-owned subsidiary companies that are specialty service providers. These include:
Arbour was appointed CEO of Sedgwick in August 2020, becoming the third person to hold the position. Prior to this, he served as group president for global operations. He was also the CEO of the Verclaim companies, which Sedgwick acquired in 2014.
Arbour boasts nearly two decades of experience in the insurance services industry, including eight years as CEO of T&H Global, LLC, the company from which Sedgwick acquired Vericlaim, Inc., vrs>Vericlaim U.K., Ltd. and Unified Investigations & Sciences. He also previously worked as a private equity investor focused on the business services, technology and healthcare sectors. Arbour has B.A. from Kenyon College, and a MBA from the J.L. Kellogg Graduate School of Management (Northwestern University).
Major companies in the insurance sector often have social responsibility and community giving goals. Sedgwick, for example, partners with and contributes to organizations that provide sustainable solutions for the social, health, and educational needs of its communities.
“We embrace and encourage every office – and we have nearly 900 of them around the planet – that each of them in their own community with the make-up of their workforce, whether they’re a small office or a large office, whatever they want to get engaged in their community, they should do that,” said North. “We should encourage that, and provide our financial resources and our commitment to allow people to have the time to devote to things that they care about as individuals – that to me is the power of our charitable intent.”
In Phoenix, the company has provided support to the Children’s Hospital, while in Memphis, where Sedgwick is headquartered, the company does a lot of work with Le Bonheur Children’s Hospital. North was also asked to sit on the Board of Trustees for the University of Memphis, besides Sedgwick’s other involvements with education, such as the sponsoring of that university’s Finish Line Program, which helps students who had to abandon their college degrees get over the ‘finish line.’
