ASIC's 2026-27 Corporate Plan names claims intermediaries in disaster communities as a formal supervisory priority for the first time. Broker complaints to AFCA nearly doubled in 2024-25. The time to document client communication practices is before the next catastrophe, not after
Roxanne Libatique Aug 26, 2026
384 travellers missing, helicopter exits costing up to US$10,000, and a river corridor that has flooded twice in 13 months
A landmark court ruling has made institutional scam liability concrete, and broker advice obligations follow
Australia had three terrorism declarations in 23 years. Two came in the same financial year. Neither generated a claim - meaning most commercial property clients still do not know whether their exclusion would have been overridden. That conversation is overdue
Forty-six per cent of Australian cardholders are unaware of, do not trust, or do not consider their card's included benefits. Fifty-four per cent said what would make embedded cover more appealing was a clear explanation of what is covered. That is a broker's job description
A comfort initiative for children in trauma is now a lens on the insurance industry’s most urgent cost problem
Underlying profit rose 8.2% as the broker network heads towards new ownership with Robert Kelly's successor still unnamed
Doubled single-location capacity means fewer co-insurers on mid-market property placements as rates keep falling
With AUB and Steadfast reporting financial results this week, the statutory line and the leadership question matter more than underlying profit
How brokers can protect themselves and clients as environmental exposures reshape the risk landscape
