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A match made in heaven?
If the customer experience is the bottom line, then it’s time for the industry to start working with insurtech instead of fighting it, writes Philipp Kristian Diekhöner
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Do we need more reform?
NIBA’s Dallas Booth questions the need for further reforms in respect of insurance brokers
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Five governing principles for growing your book of business
From client retention, to winning new clients and strategic partnerships – here’s how to expand your brokerage
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Opinion: Destigmatising mental health issues in the workplace
The treatment of mental health has been an industry talking point in 2016, has Australia lost its resilience?
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Opinion: Five tips to take your recruitment strategy to the next level
With talent shortages still an industry issue here are five tips from an expert on developing your recruitment strategy
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Cyber attack: ignorance and inaction are no defence
Senior managers are personally accountable to regulators – so how can they avoid these exposures?
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Fintech, insurtech and Asian institutions – a match made in heaven?
Industry expert looks at why insurance companies need to think differently about the market they are in
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Opinion: Bringing competition to statutory schemes
Benefits beckon for customers, brokers and the economy, says Suncorp’s Chris McHugh
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Opinion: Evolving technologies and insurance in 2016
Dipak Sahoo outlines the benefits new and emerging technologies can offer insurance
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Opinion: Cyber what are the emerging issues?
Marsh’s Susan Elias talks about the growing cyber threat and the need for businesses to respond