The insurance community's approach to experience must evolve - but not at the risk of alienating some of its most lucrative customers
Whose passionate plea and clever comment nabbed them this week’s title?
Catastrophes have caused billions of dollars of damage across the country so what’s the solution to rising above merciless weather events?
Catastrophes have caused billions of dollars of damage across the country so what’s the solution to rising above the merciless weather events?
Ansvar CEO Andrew Moon talks about travelling around the world, developing –not cannibalising – the industry, and arranging cover for fireworks with a difference.
Following reports of retailers tracking consumer habits using loyalty programmes, Insurance Business speaks to a legal expert about where the value of customer reward packages really lies.
Classic, old-school broking skills will become more important than ever as the industry embraces the age of big data.
What is driving the industry forward? And what do you need to do to capture the next generation of insurance brokers?
As experts urge policyholders to review their cover in the wake of the early bushfires, do brokers stand to gain more business as the country braces itself for more blazes?
Kathryn Considine’s opinion piece on encouraging young people to join the insurance industry racked up a lot of supportive comment from readers.