Customer experience dips with brokers and across industry
A global survey of insurance trends and customer satisfaction has found that Australian customer experience has dropped and a certain segemnt of the population is to blame for the falling experience in the broker sector.
Comparison site adds new insurance line
An Australian comparison website has added a new line of insurance to its growing number of products.
Major insurer inks telecom and IT deal
A major Australian insurer has signed a deal with the largest telecommunications company in Australia, worth $12.5 million, to provide voice and data services and mobile devices.
Cyber attacks: ‘It’s not if any more, it’s when’
A leading Australian lawyer has warned Australian businesses and insurers of the dangers of cyber attacks and their legal obligations when it comes to privacy.
What it means to be an Elite Broker
With the hunt for Australia’s Elite Brokers well under way, we spoke with some of the leading lights in the broker industry about what being an Elite Broker means to them.
Far Out Friday: Beware! Falling 70kg chunks of ice?!
One American driver has just learned how much a winter storm can really cost.
WEEKLY WRAP: Cyclone Lam damage toll revealed
PLUS: Insurer to support island tourism and New role for NZ industry leader
Broker network announces mixed results, new CFO
One of the largest broker networks in Australia has announced a mixed set of half-year results and their new CFO.
Australian first system available for brokers
A new risk management system, believed to be an Australian first, is to be made available to brokers which can add "an additional revenue stream" for brokerages.
Five Minutes With… Alexandra Ferguson, Account Manager - Corporate Risks for Willis
Alexandra Ferguson, Account Manager - Corporate Risks for Willis and Chair of the NIBA NSW Young Professionals Committee talks about a multi-million dollar dress, winning a prestigious award and Leonardo da Vinci.