Health insurers Medibank and ahm have launched an initial support package in excess of $50 million to assist customers as they battle through the significant health and economic challenges posed by the ongoing coronavirus (COVID-19) pandemic.
The package includes benefits towards COVID-19-related chest, heart, lung and kidney hospital admissions, regardless of the existing customer’s level of hospital cover; as well as specific financial hardship policy allowing customers to suspend their policy or access some relief on their premium payments.
Other measures implemented by Medibank and ahm to support customers during this difficult time include:
“We hope these initiatives go some way to relieve the stress and anxiety our customers are experiencing, and we are committed to ensuring that our customers benefit from unforeseen financial gains in light of the Australian government’s cancellation of non-urgent elective surgery in private hospitals to free up critical health resources,” Medibank CEO Craig Drummond said. “We recognise that we have an important role to play in supporting all Australians during this difficult period.”
