Life insurance specialist TAL is offering a new course to help financial advisers support customers who may be experiencing trauma or grief due to natural disasters.
The new TAL Risk Academy course, to be delivered by Glenn Baird, TAL’s head of mental health, will tackle the effects natural disasters can have on mental health and how to navigate difficult or upsetting conversations. It will also include a Q&A session between advisers and Nicole Sadler, clinical psychologist and head of policy and practice at Phoenix Australia, the national centre of excellence in posttraumatic mental health.
“Australians and their families have been impacted by a range of significant natural disasters recently and dealing with the aftermath of these events can be incredibly difficult for those left with the overwhelming task of rebuilding their homes, businesses, and communities,” Baird said. “Studies show that those impacted can experience adverse changes to their mental health due to the stresses brought about by the effects of natural disasters on their income, accommodation, or personal relationships. Financial advisers can play an important role in helping their impacted customers to deal with these challenges and TAL’s Risk Academy course will cover the ways that advisers can support these recovery efforts.”
“We’re delighted to be working with TAL to build the capability of financial advisers to understand the potential impacts of natural disasters on the mental health of Australians,” Sadler said. “By working together, we are positively contributing to the national recovery efforts and building resilience in our community.”
The new course, Natural disasters: Supporting clients experiencing trauma and grief, launches as a live webinar on February 26. For more information or to enrol in the course, visit the TAL Risk Academy website.