“We aim to be nimble, easy to deal with and responsive”

Award-winning underwriter discusses secret to success

“We aim to be nimble, easy to deal with and responsive”

Insurance News

By Nicola Middlemiss

Last month, Community Underwriting was recognised once again as one of the best agencies in the not-for-profit sector, with brokers praising the firm’s competitive premiums and tailored products.

The positive feedback came in the annual Insurance Business Brokers on Underwriters survey, with Community clinching the gold medal in its category for the fourth consecutive year.

“Our entire team is both incredibly humbled and exceptionally proud that brokers have again recognised us as one of the key markets to go to for their not-for-profit clients,” said Graeme Berwick, executive director of Community Underwriting. “It lets us know we are on the right track for the business we have been building over the last five years.”

It’s no surprise Community remains a clear favourite with brokers – not only does the firm and its employees have a deep understanding of the market, the organisation also boasts a unique business model which benefits its customers.

“The fact that we are majority owned by our larger not-for-profit clients and that we return more than 75% of our surplus each year back into the sector makes us a very different proposition,” said Berwick.

“We are extremely proud that, since commencing operations in 2014, we have returned more than $3.7m across the not-for-profit sector.”

Of course, Community’s altruistic business model isn’t the only thing keeping brokers happy – Berwick says the agency is committed to delivering the best possible service and coverage.

“Like all other underwriting agencies, we aim to be nimble, easy to deal with and to respond to the needs of brokers and their clients more effectively than the larger insurance companies,” he said.

“We understand the needs of not-for-profits and we try and enable brokers to present their clients with competitive and comprehensive solutions for their risk exposures.”

Looking ahead, Berwick said Community will continue to raise the bar in 2020 – the agency also has plans to reach more brokers and clients, as it launches a physical location in Brisbane.

“We are excited about having a presence on the ground and the opportunity to provide brokers with a local resource for Queensland not-for-profit clients,” he said.

“It’s a great milestone in our evolution as the only insurance provider that is owned by and really understands the needs of our not-for-profit clients.

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