This collaboration marks a significant shift in UniSuper’s insurance offerings, introducing updated default coverage that adjusts to different life stages, what was described as more balanced premium structures, and improved terms that aim to deliver greater value to members.
The partnership is the result of a thorough selection process by UniSuper.
With the new agreement, all UniSuper members, along with their families, will have access to MetLife’s 360Health platform. This service provides access to health care experts, mental health support, and assistance with workplace reintegration.
Commenting on the deal, UniSuper CEO Peter Chun said: “At UniSuper, we have a duty to ensure our members have the best protection for them and their families. The transition to MetLife allows us to better support our members during some of life’s most challenging moments. UniSuper is committed to excellence in all of our offerings, and insurance is no exception.”
MetLife Australia’s CEO, Richard Nunn, shared his views on the partnership, emphasising the alignment of their digital strategies and member-centric approaches.
“We are thrilled to be UniSuper’s insurance partner. The strength of our digital offering, customer focused approach, and values alignment means we are able to deliver what really matters to their members. Both organisations understand the value of helping people build a more confident future, and we look forward to delivering outstanding experiences for UniSuper members,” he said.
UniSuper members will be notified about how the changes will impact them through messages sent by email or post. The fund is focused on ensuring a smooth transition from their previous insurance provider to MetLife, with the expectation of minimal disruption.
The partnership follows swiftly after MetLife Foundation’s expansion of its grant program for the benefit of underserved communities.
