These 50 men and women overcame the challenges of 2020 to propel Australia's insurance industry toward a better future
In 2020, best-laid plans went awry as the COVID-19 pandemic took centre stage. True to form, many in the Australian insurance industry buckled down and used the unprecedented circumstances to further their own development and provide support to clients who were struggling. Insurance Business’ 2021 Hot List highlights 50 key figures who have been highly influential over the past 12 months – and who look set for even bigger things in 2021.
From award-winning young upstarts and industry disruptors through to established veterans who remain at the top of their game, the 50 men and women featured on the following pages are all doing their part to push Australia’s insurance sector forward after the enormous challenges of 2020. Many of this year’s Hot List members highlighted how the advancements in technology and workplace culture discovered in 2020 will be key to the success of a more agile, flexible insurance industry.
Here are the winners of IB Hot List 2021:
Gordana Bailey, Business development manager, Allianz Australia
Hilary Bates, Chief claims and operations officer, general insurance, Zurich