Youi apologises to Aussie customers
Customers suffered from sales breaches, but firm has refused to reveal how many were impacted
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Insurer Youi expects $350,000 fine
This insurer has made allowances for another financial penalty following its admission of guilt to Fair Trading Act breaches
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South African insurer reports misconduct back home too
The parent company of an insurer under-fire in NZ has now reported ‘unacceptable sales tactics’ have occurred in South Africa
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Insurer Youi punished by industry body
This South African insurer has been disciplined by a major industry body, but what will happen if it slips up again?
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Suncorp ends price-led strategy
Insurer boss says keeping costs flat and improving claims cost and customer service will enable the company to deliver an ROE of at least 10%
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Bad publicity ‘a challenge’ insurer Youi admits
Reports that its growth rate has slowed in Australia are countered by this insurer
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Insurer Youi now under investigation in Australia
An insurer charged of 15 counts of misconduct in Auckland’s district court could now be facing a similar situation across the Tasman
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Industry body ICNZ to consider terminating insurer’s membership
A raft of charges lodged against this insurer at the Auckland District Court has prompted an industry body to consider expulsion
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Insurer charged with deceiving customers
Regulator slaps 15 charges against insurance firm for using misleading sales techniques
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Weekly Wrap: Youi ratings released
PLUS: Team awarded grant to plan response to megaquake and insurer underlines coverage for Airbnb hosts