Delta Insurance creates new roles amid international expansion

Delta Insurance creates new roles amid international expansion | Insurance Business New Zealand

Delta Insurance creates new roles amid international expansion

Delta Insurance Group has announced two key internal promotions as part of its international expansion efforts.

Delta Group claims manager Petra Lucioli (pictured above) will take up a larger role in global claims management in Delta International, which now has offices and operations in Singapore and Australia, in addition to the New Zealand head office.

Lucioli has been claims manager at Delta since joining in 2014. Prior to joining Delta, she was liability claims counsel at Lumley General Insurance NZ and held several claims roles at Zurich Financial Services.

Delta Group managing director and co-founder Ian Pollard said Lucioli’s expanded role acknowledges both her international experience and reputation as an expert in the insurance claims area and the importance of the company’s strong claims division as a competitive differentiator.

“As the group grows internationally, it’s vital for us to provide a consistent and exceptional level of performance across our different offices and teams – and claims is one of the most important areas to manage well,” Pollard said. “Petra has led an award-winning team in this space, and we’re thrilled to now have her guiding this side of the group’s business, and in particular leading our group-wide claims activity.”

Delta International business partner Dasha Goryacheva (pictured directly above) was assigned as people and operations manager for the Delta Group. Prior to joining Delta, Goryacheva worked with firms across various industries, such as Cotton On Group, Auckland Business Chamber, HeliChina and Vodafone.

Delta Group chief operating officer Kent Chaplin sai Goryacheva’s promotion to the newly established role reflects the company’s international growth and the need to ensure the expanding company maintains a strong internal culture that supports its people.

“Delta is its people,” Chaplin said. “Our culture and the values underpinning it are vital to both our success and the wellbeing and contentment of our employees. Dasha’s appointment is well-deserved; she brings an incredible array of strengths and talent to the role along with a passion for the people aspects of the business – she won’t stint in ensuring culture is paramount and the needs of employees aren’t overlooked.”