EQC urges quake-hit customers on claims process

Here's information your clients need to know as deadline approaches

EQC urges quake-hit customers on claims process

Insurance News

By Krizzel Canlas

The Earthquake Commission (EQC) is reminding customers whose homes and property suffered damage from the October 2018 North Island earthquake to lodge a claim if they haven’t already.

According to EQC, it has so far received 598 claims arising from the earthquake that struck the North Island near Taumarunui. Of these claims, 456 have been closed with EQC paying out over $923,000 to homeowners.

To date, there have been 182 claims lodged from across the Greater Wellington region and these make up the majority of the claims. EQC also received 61 claims from the Christchurch City district, 54 from Palmerston North City, 31 from Whanganui, 25 claims from Nelson City district, 24 claims from both Manawatu and Marlborough districts and 20 claims lodged in the Napier district. The remainder have been lodged across the eastern and northern areas of the South Island and the southern and mid regions of the North Island.

Homeowners have until January 30 to lodge a claim with EQC, its head of response and recovery Robyn Nation said. Customers who may or may not have all the information they might need to provide, are urged to still lodge a claim and start the process.

“The earthquake was a reminder that New Zealand is a geologically active country, and as we saw in 2018, we also experience storms throughout the country as well,” Nation added. “Our message is that if there is another earthquake or storm in the coming months which causes damage to property, then come and talk to us and our team will assist with lodging and managing your claim.”

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