Fidelity Life wins award for being more accessible

Fidelity Life wins award for being more accessible | Insurance Business

Fidelity Life wins award for being more accessible

Major life insurer Fidelity Life has won the Accessibility Tick award for being more accessible to, and inclusive of, people with disabilities.

The Accessibility Tick, awarded by Access Advisors, is an independent endorsement of an organisation’s commitment to being more accessible to all customers, advisers, and job seekers.

“One in four New Zealanders identify as having a disability. This means if we aren’t inclusive and accessible to all Kiwis, a quarter of the market might not be looking at us as a potential employer, business partner or life insurance provider,” said Tanya Hadfield, chief people officer at Fidelity Life.

“Achieving the Accessibility Tick gives us the confidence we can successfully employ people with disabilities, enrich our diversity and meet the needs of all customers.”

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Louise von Sierakowski, Accessibility Tick programme lead, commended the life insurer for “looking across their business with an accessibility and disability inclusion lens.”

“They have made good progress in all areas from their recruitment and onboarding practices, to their interactions with customers. We applaud Fidelity Life for the work that they have done so far in showing their commitment to accessibility and look forward to seeing how they build on this,” Sierakowski added.

Fidelity Life promised to be more committed to implementing an annual plan in order to keep improving accessibility.

“Improving our diversity and inclusion is something we’re continually working on. Our goal is to set ourselves up for a sustainable and successful future, with all of our customers at the centre of everything we do,” Hadfield concluded.