In the latest Consumer NZ media release about the insurance sector, I was once again struck by the organisation’s use of opinion in portraying survey findings.
In a media release on January 22 – Consumer NZ reveals best and worst ways to buy insurance – in which Consumer NZ provides comment on survey findings from members, CEO Sue Chetwin states: “Only 28% buying life insurance from a bank and 32% buying from a broker rates the service they received highly. That compared with 47% who bought their cover direct from the insurer.”
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