Read all of the latest Financial Ombudsman Service news that inurance professionals need to know!
New FOS data shows motor insurance complaints up in Q1 2026 while most other lines saw declines
The Lloyd's Market Association launches plain-language property cover as demand grows and readability research backs the approach
Industry bodies tell peers regulation is working but outsourcing oversight and consumer understanding need improvement
The gap between what treatment costs and what policies pay is widening fast
Witnesses tell committee that regulation may be adequate, but questions remain over enforcement and consumer understanding