Read all of the latest Financial Ombudsman Service news that inurance professionals need to know!
A fresh review reveals principals still falling short on annual checks
London market firms urged to recalibrate oversight for complex and international business
The UK claims management firm used edited Martin Lewis clips and the FCA logo
The watchdog's final rules tighten eligibility but confirm a market-wide clean-up stretching back to 2007
A customer since 1983 expressed disappointment over being "discarded without any explanation"