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IB Talk

The changing expectations of SMEs

SME insurance is a fast-paced environment that is influenced by technology, new methods of distribution, and product design--and importantly, by shifts in client needs.

In this episode, we chat with David Perry, Managing Director of FSB Insurance Service and Jonathan Forster, SME Distribution Director of Travelers Europe, on the new expectations and requirements of SME businesses. Deep dive into new purchasing behaviors and the drive to digitization, and explore the impact of COVID-19 on SME insurance.