After a joint review, Allianz Insurance and LV= General Insurance (LV= GI) have named law firms Keoghs, DWF and BLM as legal panels for claims.
The three law firms’ contracts took effect on May 01 and will last for three years, according to a statement by the insurers. The trio have worked with LV= GI since its previous claims review in 2017, and will individually sit on core defendant claims panels covering fraud, motor, property, property recoveries and major losses.
“I’m delighted with the outcome and the opportunity to continue our relationship with a legal panel that shares our passion for delivering for our customers,” said Caroline Johnson, technical claims director at LV= General Insurance. “Our claims legal panel is so important, as it helps us support customers with legal expertise at an incredibly challenging time. The new claims panel has been a joint project with Allianz, and ensures customers across both brands continue to receive great service from us.”
Meanwhile, Keoghs and BLM have worked with Allianz before. Similar to the arrangement with LV=GI, the law firms will be part of the motor, casualty, and fraud panels, with BLM focusing on major losses. Keoghs will also handle recoveries and property claims. New joiner DWF will be able to receive Allianz instructions for all types of cases.
“Our suppliers play an integral role in delivering our customer journey and I am delighted that we will continue our relationship with Keoghs and BLM and begin a new relationship with DWF,” said Eibhlin Swan, head of supply and experts at Allianz Insurance. “This joint review has allowed us to ensure we are leveraging the benefits of both our businesses and brands to deliver best-in-class service, alongside our new panel, to our customers.”