AXA Retail has confirmed an extension of home insurance coverage for brokers’ clients who have policies underwritten by the UK insurer and are currently sheltering Ukrainian refugees.

This means that clients’ guests escaping the war in Ukraine will be treated as their extended family, giving them coverage just like any other member of the family residing in their homes.

In a message directed to the insurer’s brokers, AXA also outlined some commitments that they intend to follow for these circumstances:

• Clients do not need to let AXA know if they are taking in Ukrainian refugees temporarily, and their cover will not be impacted as a result
• Ukrainian guests will temporarily be treated as members of the family and will therefore fall under the standard terms of the policy
• Ukrainian guests’ belongings will also temporarily be covered by the usual policy limits

The insurer said that brokers will just need to let the company know if any Ukrainian guests intend to become a permanent resident of the property.

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