WTW boosts leadership suite with new global chief claims officer

He will report to the global head of risk and broking

WTW boosts leadership suite with new global chief claims officer


By Kenneth Araullo

WTW has boosted both its leadership team and its claims proposition with the appointment of Rob Powell as global chief claims officer.

According to his LinkedIn profile, Powell formerly held the position of global chief claims officer at Marsh McLennan in 2014. In this role, he was responsible for overseeing Marsh’s claims operations, advocacy, and forensic advisory services.

Powell will focus on advancing WTW’s end-to-end claims proposition, aligning claims teams with WTW’s robust specialist industry practices, and enhancing claims services through data and analytics. For this new function, Powell is set to join the global firm in early 2024 and will report to Adam Garrard, the global head of risk and broking.

“Claims are not only a key component of our service offering to clients but also play an integral part in our Smarter Ways to Risk proposition, delivering specialisation, exceptional client service, data, and analytics – directly aligned with core WTW market strengths and growth priorities,” Garrard said. “Today’s announcement demonstrates our commitment to invest in strong talent in Risk & Broking for the long-term future of our business, and with a distinguished track record in leading the delivery of global claims services, Rob will be a valuable addition to our leadership team.”

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