Transformation

Cause and effect: Luca Piccolo on AI, trust and the long game in insurance

Cause and effect: Luca Piccolo on AI, trust and the long game in insurance

As Intact Insurance presses ahead with one of the UK’s most ambitious data transformation programmes, Luca Piccolo argues that the industry’s greatest threat is legacy thinking

Susan Essex Aug 13, 2026
AI data centres are becoming too complex for standard insurance

AI data centres are becoming too complex for standard insurance

A new Allianz Commercial report finds a single hyperscale event can now prompt claims across six lines simultaneously

CII warns of AI 'fluency gap' threatening responsible adoption across insurance

CII warns of AI 'fluency gap' threatening responsible adoption across insurance

A new CII report says boards and customer-facing staff need training that goes beyond basic AI tool use, or trust in the sector could suffer - and brokers have a specific question worth asking every carrier partner using AI

Don’t eat the whole elephant in one go: the case for a smarter AI strategy in insurance

Don’t eat the whole elephant in one go: the case for a smarter AI strategy in insurance

Gallagher’s Ben Warren argues that big ambitions and small, focused, starting points are not contradictions. They are the whole point

FCA fast-tracks insurtech behind IKEA insurance push

FCA fast-tracks insurtech behind IKEA insurance push

Urban Jungle's white-label deal puts a digital-first insurer inside one of the UK's busiest retail footfalls

OpenAI's AI models teamed up to hack their way online. Then Meta admitted a breach of its own

OpenAI's AI models teamed up to hack their way online. Then Meta admitted a breach of its own

For cyber and PI underwriters, three separate incidents in days is hard to write off as a one-off

Why your agentic AI pilots fail to deliver returns

Why your agentic AI pilots fail to deliver returns

It's not the model that's holding firms back from compounding value, says WTW's insurance innovation head

Commission impossible: The AI and technology making Meshed’s 10% flat fee possible

Commission impossible: The AI and technology making Meshed’s 10% flat fee possible

Vincent Liu, who cut his teeth at Britain’s largest broker software house, is now turning the commercial broking model on its head

Climate risk gap puts data centre submissions under scrutiny

Climate risk gap puts data centre submissions under scrutiny

Brokers placing this class need to understand what underwriters are asking, and why standard sites often fall short

IB TALK

How commercial property risks are changing in the UK

AXA's Matt Briggs discusses the emerging risks reshaping commercial property insurance, from lithium-ion batteries and net zero retrofits to climate change and what underwriters look for in a well-managed risk

Has construction insurance moved from paying claims to preventing them?

Prevention, collaboration and changing expectations are reshaping construction insurance. AXA's Andrew Hogg shares where the market is heading

Inside the rise of drone insurance

Coverdrone's Phil Heath and Richard Webb discuss the growth of drone insurance and what it reveals about insuring emerging technologies.

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