Hiring technology talent is the easy part. Getting that talent to understand insurance well enough to transform it is where most programmes stall - and the problem is more structural than most firms want to admit

The FCA has made its position clear: no new AI rules, but full accountability under existing frameworks. For UK insurers and brokers, that means the governance work starts now

In the rush to modernise, many firms are treating technology vendors as a way to transfer risk. The regulatory and operational reality is the opposite

Legacy data is not just an IT headache. It is a strategic liability quietly determining which insurers and brokers can actually deliver on their transformation promises - and which cannot

AI is embedded in operations but absent from policy wordings, Cotelle warns