Charles Taylor InsureTech selected by Dutch insurer to establish digital platform

Deal includes implementation of new policy administration, CRM, and finance systems

Charles Taylor InsureTech selected by Dutch insurer to establish digital platform


By Duffie Osental

Charles Taylor InsureTech, a subsidiary of Charles Taylor plc, has been selected by DELA Cooperative, a funeral services and life insurer based in Eindhoven, Netherlands, to establish its digital insurance platform.

The deal sees the launch of a multi-phase programme that Charles Taylor said will enable DELA to “accelerate new product launches, stay ahead of the competition, and exceed their customer expectations.” The programme includes the implementation of new cloud-based policy administration, CRM, and finance systems.

“We’ve had detailed discussions and workshops with DELA, over several months, to fully understand their business drivers and needs,” said Dave Smith, practice director – life, health & pensions at Charles Taylor InsureTech. “Our in-depth domain knowledge, technical insight and implementation expertise has come into play to both challenge DELA’s thinking, but also give them valuable insight and advice that has led to us agreeing on the best solution to meet the company’s needs.”

“Our people, approach and solutions enable us to deliver highly complex business and IT transformation programmes,” said Jason Sahota, chief executive officer of Charles Taylor InsureTech. “We are pleased that DELA selected us and we are already establishing a strong working relationship that we trust will develop further over many years.”

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