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Association of British Insurers publishes updated criminal convictions guide
Resource takes into account recommendations by charity Unlock
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Chartered Insurance Institute urges insurers to act now against unfair pricing
“Will practitioners wait for these issues to be brought to their attention, or will they actively seek them out?”
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McLarens welcomes first client services head
New leadership team member joins from the CII
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Expert warns insurers of the need to "fine-tune" customer experience
Insurers need to make claims process as painless as possible, says expert
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CII unveils promotional toolkit for Chartered status holders
Package includes access to wall plaque and window stickers
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Insurers narrow gap between public expectation and claims performance
Annual trust index features input from consumers and small businesses
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Corporate Chartered status application made easier
CII’s new form automates the process
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Chartered Insurance Institute recognises profession’s brightest
Awardees commended for their dedication and contribution
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CII outlines changes and board arrivals
Bye-laws set to be revised
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ABI slams proposed solution to loyalty penalty
Director says problem requires well-considered approach