As the sector races to upskill for an AI-driven future, the CII's Adam Harper argues the real competitive edge won't come from technology alone, but from the judgement, ethics and trust only professionals can provide
Many experience a market that is opaque and open to fraud
Trust is won or lost in the claims experience
'Fear and tension' inhibiting Consumer Duty ambition
AXA's Matt Briggs discusses the emerging risks reshaping commercial property insurance, from lithium-ion batteries and net zero retrofits to climate change and what underwriters look for in a well-managed risk
Prevention, collaboration and changing expectations are reshaping construction insurance. AXA's Andrew Hogg shares where the market is heading
Coverdrone's Phil Heath and Richard Webb discuss the growth of drone insurance and what it reveals about insuring emerging technologies.