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What does great service look like in the insurance market in 2026?

Is it possible to define great service in the insurance market? In this edition of the Big Question series, experts from insurers, brokers and MGAs share their thoughts on what clients really want.

How is the rise of MGAs changing the insurance ecosystem?

How is the rise of MGAs changing the insurance ecosystem?

How data extortion is hitting brokers

How data extortion is hitting brokers

How can the industry improve collaboration between brokers, carriers and clients?

How can the industry improve collaboration between brokers, carriers and clients?

How the scope of environmental risk is changing

How the scope of environmental risk is changing

What is the most pressing challenge facing insurance buyers?

What is the most pressing challenge facing insurance buyers?

What is the biggest friction point in insurer-broker relations?

What is the biggest friction point in insurer-broker relations?

Raising the bar on claims service

Raising the bar on claims service

How do we level up digital trading for brokers?

How do we level up digital trading for brokers?

The cyber trends reshaping risk for UK businesses

The cyber trends reshaping risk for UK businesses

The new risk reality in construction insurance

The new risk reality in construction insurance

The future of cyber insurance

The future of cyber insurance

Rising risks in environmental insurance

Rising risks in environmental insurance

Property insurance - pricing pressures and a changing market

Property insurance - pricing pressures and a changing market

Risk on the boardroom agenda

Risk on the boardroom agenda

Cyber insurance at a crossroads

Cyber insurance at a crossroads

UK construction - pressure, pricing and the people problem

UK construction - pressure, pricing and the people problem

Are structural changes genuinely helping women in insurance?

Are structural changes genuinely helping women in insurance?

Maintaining underwriting discipline in cyber insurance

Maintaining underwriting discipline in cyber insurance

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Uncertainty is no longer episodic – it has become structural

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Uncertainty is no longer episodic – it has become structural

Jensten completes third Scotland deal with Kelvin Smith buy

MERGERS & ACQUISITIONS

Jensten completes third Scotland deal with Kelvin Smith buy

BoE rate rise and AI disruption pose twin risks for insurers

INSURANCE NEWS

BoE rate rise and AI disruption pose twin risks for insurers

UK P&I and TT Club close in on Thomas Miller takeover bid

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UK P&I and TT Club close in on Thomas Miller takeover bid