TV

TV

What is the insurance industry doing right on DE&I and where does it need to improve?

Nearly every firm in the insurance industry has a policy around diversity, equity and inclusion now - but how much progress is really being made and how much of it is virtue signalling? In the latest in our Big Question series, we asked experts from RSA, Crawford, Carpenters, IPI, GRP, Wiser Academy, McLarens, LIIBA, iCAN, Marsh Commercial and Howden to share their thoughts. 

Where is AI delivering genuine value in insurance?

Where is AI delivering genuine value in insurance?

What is the most important cultural element in attracting and retaining talent?

What is the most important cultural element in attracting and retaining talent?

What impact is technology having on insurance?

What impact is technology having on insurance?

What does the insurance industry most need to get right in the next 12 months?

What does the insurance industry most need to get right in the next 12 months?

What will separate the most successful insurance businesses from the rest?

What will separate the most successful insurance businesses from the rest?

What is the biggest talent challenge facing the insurance market?

What is the biggest talent challenge facing the insurance market?

What is the biggest operational challenge facing the insurance industry?

What is the biggest operational challenge facing the insurance industry?

How is the role of the broker evolving?

How is the role of the broker evolving?

Where is the biggest disconnect on client expectations?

Where is the biggest disconnect on client expectations?

Governance, AI and underwriting pressure hit professional risks

Governance, AI and underwriting pressure hit professional risks

What does great service look like in the insurance market in 2026?

What does great service look like in the insurance market in 2026?

How is the rise of MGAs changing the insurance ecosystem?

How is the rise of MGAs changing the insurance ecosystem?

How data extortion is hitting brokers

How data extortion is hitting brokers

How can the industry improve collaboration between brokers, carriers and clients?

How can the industry improve collaboration between brokers, carriers and clients?

How the scope of environmental risk is changing

How the scope of environmental risk is changing

What is the most pressing challenge facing insurance buyers?

What is the most pressing challenge facing insurance buyers?

What is the biggest friction point in insurer-broker relations?

What is the biggest friction point in insurer-broker relations?

Raising the bar on claims service

Raising the bar on claims service

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