Lloyd's finds former CEO John Neal breached compliance rules

Council concludes Neal's conduct fell significantly below standards and finds serious failings in whistleblowing processes

Mark Rosanes Jul 22, 2026

Regulator clears Qantas – but compliance and harm are not the same thing

The ruling exposes a gap in Australia’s privacy framework with direct implications for cyber cover

Roxanne Libatique Jul 22, 2026

Home claims handling failures put Suncorp in regulator’s crosshairs

Concurrent media exposure and an active ASIC enforcement focus are converging on the same insurer

Roxanne Libatique Jul 22, 2026

Known-event exclusions activate across expanded Middle East warning zone

The latest Smartraveller upgrades have immediate consequences for travel insurance books

Roxanne Libatique Jul 22, 2026

Origin Energy investigates breach as hacker claims data of millions

The company is investigating a potential data breach, sharpening scrutiny of corporate cyber exposure and disclosure timing for brokers

Daniel Wood Jul 22, 2026

Why recall cover and liability cover aren't the same policy

Product liability rarely pays for a recall in Australia or New Zealand and the gap can catch manufacturers and their brokers off guard

Daniel Wood Jul 22, 2026

"You never rock up in a suit" - broking for Indigenous communities

Twenty years of visiting Kimberley and Pilbara communities taught broker Peter Newbound that trust with Indigenous clients is built face to face

Daniel Wood Jul 22, 2026
PREMIUM CONTENT

How savvy brokers can get ahead of clients’ legal costs

Commercial legal expenses insurance is gaining traction with Australian brokers

Jun 15, 2026

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Best insurance companies to work for in Australia and New Zealand 2026

Insurance Business reveals the top insurance employers in Australia and New Zealand for 2026 – the insurance companies whose own workforces voted them the best places to work, each rated 75% or higher across 21 workplace categories

Winners shine as industry turns out in force

Insurance is serious work, but the industry sure knows how to celebrate wins and have a good time

Top insurance claims carriers in Australia and New Zealand

AFCA recorded 34,231 complaints in 2024–25. The number one issue was not coverage or price. It was communication. This report examines why the industry still calls that basic – and why the insurers that truly master it are pulling away from the rest.

Best Insurance Companies in Australia | Brokers on Insurers

Berkley Insurance Australia edges out Vero and Allianz and closes a three-way finish, all earning their places among the best insurance companies in Australia

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