| Headquarters address | Level 33, 101 Miller Street, North Sydney, NSW 2060, Australia |
|---|---|
| Year established | 1978 |
| Size (employees) | 300+ |
| Type of company | Underwriting agency |
| Underwriting expertise | Strata and community title insurance |
| Key people | Kimberley Jonsson (chief executive officer) James Makin (chief financial officer and chief operating officer) Anirudh Kakulapati (chief customer officer) Kristy Pownall (chief strategy officer) |
CHU Underwriting Agencies began operating in 1978 as a strata insurance specialist in Australia and has grown to become one of the largest in the industry. The company provides insurance for residential and commercial strata properties, covering buildings, liability, and common property.
CHU arranges insurance for over 1 million apartments, units, and townhouses across Australia. It covering more than 100,000 strata properties with a combined value above half a trillion dollars.
CHU is part of the Steadfast Group, an ASX-listed company and the largest general insurance broker network and group of underwriting agencies in Australasia. Its policies are underwritten by QBE Insurance (Australia).
CHU offers insurance products designed for strata, community, and title properties in Australia. The company provides coverage for residential, commercial, and mixed-use buildings. CHU also supports property owners, managers, and committees with claims and risk management resources.
Key products and services include:
CHU also offers risk management advice and resources to help clients reduce claims and maintain compliance. All products and services are tailored for the strata and community property sector in Australia.
Kimberley Jonsson became CEO of CHU in 2020 after working at the company for 15 years. She is known in the strata insurance sector for her expertise and is regularly invited to speak on industry issues. Jonsson is a member of the Australian Institute of Company Directors, a Fellow and Board Member of ANZIIF, and holds an MBA from AIM Business School.
CHU has received multiple industry awards for its achievements in strata insurance and workplace culture. The company’s recognition spans several years and covers excellence in underwriting, claims, diversity, and ESG initiatives
These awards reflect CHU’s consistent performance and recognition in the Australian insurance sector.
CHU Underwriting Agencies claimed two prizes at the profession's annual night of recognition, with 13 category winners named across broking, underwriting, claims, life insurance and insurtech
The underwriting agency's first commercial property product lands as strata cover for 4.2 million Australians keeps expanding
Initiative reflects a broader insurance shift toward reducing future claims risk
Cocktails on the harbour, a Maserati in the entrance — the insurance industry turned out in force to crown its champions across 22 categories
New protection supports bodies corporate facing fake payment instructions
