Headquarters Address: One Creechurch Place, London EC3A 5AF, UK
GWP: £2.8 billion (according to Hyperion website)
Size (employees): 3,000+
Global Locations: Cyprus, Finland, Germany, Greece, Israel, Netherlands, Norway , Poland, Portugal, Spain, Sweden, UK, Albania, Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Georgia, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Romania, Russia, Serbia, Slovakia, Switzerland, Hong Kong, India, Indonesia, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Australia, Cambodia, China, Fiji, Japan, Laos, Myanmar, New Zealand, Sri Lanka, Vietnam, Brazil, Chile, Colombia, Mexico, Argentina, Bolivia, Canada, Costa Rica, Ecuador, El Salvador, Grenada, Guatemala, Honduras, Jamaica, Panama, Peru, Puerto Rico, St. Lucia, Trinidad & Tobago, Uruguay, USA, Oman, Turkey, UAE, Tanzania, Bahrain, Ghana, Kenya, Liberia, Mali, Morocco, Mozambique, Nigeria, Saudi Arabia, Sierra Leone, South Africa, Qatar
Underwriting Expertise: Business, motor, private medical, and travel insurance
Key People: CEO: Ross B. Shuster
Howden is part of the Hyperion Insurance Group and provides insurance broking, risk management, and claims consulting services worldwide. The company supports clients through more than 15,000 specialists in over 90 territories worldwide. It offers wholesale and reinsurance policies for individuals, companies, and professionals in various industries.
Howden believes that putting its people first will grow the business and help the company support customers better. More than 800 of its employees are shareholders – with a plan to increase the number of shareholders by 2020.
History of Howden
Howden was founded in 1994 to build solutions around clients by accessing global knowledge and expertise that are appropriate for solving risks. Over the years, the company has focused on putting its people first to grow the business and support customers properly.
In 2019, Howden acquired independent employee benefits broker Norwegian Insurance Partner AS (NIP) to become a top-five broker in the country and a market leader in employee benefits. It also acquired independent Greek broker Matrix Insurance & Reinsurance Brokers to enhance the company’s offerings.
Leadership at Howden
Ross B. Shuster – CEO
Shuster joined Howden in October 2019 as its chief executive officer. Before joining Howden, he spent 12 years leading various regional and international business units at United Technologies.
Shuster served various senior positions at United Technologies, with his first role as the president of the Carrier Air-Conditioning unit from March 2007 to September 2011. He then served as the president of the UTC Climate, Controls, & Security unit from September 2011 to September 2013; president of the UTC Building & Industrial Systems unit from September 2013 to September 2015; and the global unit president for the Climate, Controls, & Security business unit from 2015 to 2019.
Culture at Howden
Howden recognises the importance of corporate social responsibility (CSR) on its people, business, and local communities. As a result, it develops initiatives that would help it deliver its strategic aims and create a healthy working environment for its employees.
Howden established the Hyperion Foundation in March 2014 to align its donations and other initiatives with its objectives: relief of sickness, poverty, unemployment, and disasters; the advancement of education; and environmental stability. The employees participate in the selection of charities or organisations to support, while the company matches up to £750 of fundraising per employee each year.
In 2018, the company launched charity initiative Million for a Million. It aims to raise US$1 million by encouraging employees and key business partners to take part in fundraising events and challenges in support of Black Dog Institute, Cancer Research UK, InteRed, and Plastic Oceans.