Australian insurtech firm experiences ransomware attack

Company has implemented a "series of containment measures to resolve this situation"

Australian insurtech firm experiences ransomware attack

Insurance News

By Duffie Osental

Melbourne-based insurtech firm Xchanging was targeted by a ransomware attack earlier this week, resulting in outages that have reportedly impacted multiple customers across the globe.

US tech firm DXC, the parent company Xchanging, confirmed the attack in a statement, announcing that it has “implemented a series of containment and remediation measures to resolve this situation.”

“Xchanging is primarily an insurance managed services business that operates on a standalone basis,” DXC said in the statement. “The company is confident that this incident is isolated to the Xchanging environment. In addition, DXC does not have any indication at this time that data has been compromised or lost.”

Additionally, DXC said that it is “actively working with affected customers to restore access to their operating environment as quickly as possible. DXC is also engaging with law enforcement and appropriate cyber agencies… [and] will continue to update its customers, shareholders, and people on its progress in resolving this situation.”

The attack follows DXC’s announcement that it intends to merge its operations in Australia and New Zealand with its businesses in Asia.

“Our focus is on helping our customers on their transformation journey as they unlock value across DXC’s enterprise technology stack,” DXC said in a statement. “This realignment will help ensure our people are better globally connected to each other and our customers, compete and simplify the way we operate.”

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