BrokerWeb : Everything you need to know

BrokerWeb Risk Services: Everything you need to know

Headquarters address

110 Symonds Street, Newmarket Level 7, Auckland 1010, New Zealand

Year established

Parent company AUB Group
Clients served 140,000+
Expertise Business, rural, liability, construction, tradies, personal, life & medical, bus scheme, and marine insurance
Key people

John Chandler (CEO & managing director), Sophie Gundesen (head of people & culture), Jill Comley-Forbes (chief broking officer), Darryn Lobb (chief operations officer), Michael Harrow (regional manager, Auckland), Robert Huggins (regional manager, Bay of Plenty), Phil Thompson (regional manager, Hawkes Bay), Bevan Ellison (regional manager, Manawatu), Catherine Tait (regional manager, Southern), Sian Joyce (national claims manager)

About BrokerWeb Risk Services

BrokerWeb Risk Services (BWRS) is a New Zealand insurance brokerage with a nationwide presence across six offices. Its head office is currently in Auckland.

BWRS has been operating in the New Zealand market since 2006. AUB Group acquired 50% of BWRS in 2014 and purchased the remaining 50% in February 2019, bringing it fully into its ‘partnership model’ which had been operating successfully in Australia for many years.

BWRS acts for some of New Zealand’s biggest businesses, and has access to both domestic and overseas insurance products. Its insurance services include sourcing policies for the corporate, rural, personal and life and health spaces, as well as various specialist trades. It also deals with cyber and marine insurance.

BWRS purchased 100% of the goodwill and assets of Lowe Schollum & Jones, a Hamilton-based insurance brokerage, in 2017.

It uses Standard & Poors and AM Best insurer financial strength ratings to ensure the security of the insurers it deals with, and its minimum rating is an S&P A- (Strong) or an AM Best A- (Excellent).

BrokerWeb Risk Services in the news

2006 - BWRS is founded.
2014 - AUB Group acquires a 50% stake in BWRS and 100% of BrokerWeb Management in a deal worth over $20 million, shaking up the ‘duopoly’ enjoyed at the time by Aon and Crombie Lockwood.
2015 - BWRS merges with Hawkes Bay Insurances, with the merger taking effect from November 01.
2016 - BWRS acquires a 50% shareholding in Bay of Plenty insurance broker Dawson Insurance Brokers (Rotorua), along with its acquisition partner AUB Group.
2019 - AUB Group strengthens its New Zealand presence with the acquisition of the remaining 50% of BWRS, serving over 25,000 clients across seven New Zealand branches as a result.
2022 – BWRS partners with rural supplies company PGG Wrightson

Key people

John Chandler - CEO & managing director

Chandler was appointed as CEO in December 2019, after holding several executive roles across some of New Zealand’s leading broking companies and insurance brands. He has more than 20 years of experience in roles that were integral in designing and implementing insurance products and services, post-earthquake disaster recovery, acquisition and merging of major insurance companies, and directorship of risk management companies. Chandler has a post grad diploma in Business & Admin (Management) and is a senior associate at ANZIIF.


BWRS works with local communities to provide insurance at affordable prices, and currently sponsors a number of organisations including Relay For Life, Sport Bay of Plenty, Starship, Hockey Manawatu and Magpies Rugby.

BrokerWeb : In the news