ACC meets with Māori chiefs to improve health outcomes

Organisation launches new Māori outcomes framework

ACC meets with Māori chiefs to improve health outcomes

Insurance News

By Gabriel Olano

Associate minister for ACC Willie Jackson and chief executive Megan Main recently met with various iwi leaders on equitable health outcomes for Māori. 

The hui (meeting) was held at Ngā Whare Waatea marae in Tāmaki Makaurau (Auckland) and was the first time ACC’s current set of senior officials met face-to-face with iwi leaders.

“It was our chance to listen, to hear their feedback and understand how we can effect change,” Main said. “We presented the future direction of ACC’s enterprise strategy and workshopped feedback. We reported on progress on the action plan set out at the first minister’s hui in March 2020. And, most importantly, we launched the new Te Kāpehu Whetū Māori outcomes framework with some of our key stakeholders.”

Michelle Murray, ACC’s tumu pae ora (chief Māori and equity officer), said it was “momentous” to share Te Kāpehu Whetū. 

“This is our framework that defines what good looks like from the perspective of Māori clients,” she said. “It measures the extent to which ACC contributes to oranga whānau (family welfare). We also had the opportunity to demonstrate our genuine commitment to being good Treaty partners and upholding our responsibilities.”

The hui also offered a chance for participants to reflect on the progress ACC has made in increasing equitable outcomes for Māori. These developments include:

  • launching the rongoā Māori service and funding over 15,000 sessions to date
  • launching Kaupapa Māori Health Services
  • improving ACC’s culturally responsive approach to case management with Hāpai Raranga and setting ACC’s cultural safety standards
  • injury prevention’s focus on achieving equity in the incidence and severity of injury for Māori
  • investment in establishing a fit-for-purpose primary prevention system that addresses the drivers of sexual violence, including $11.715 million for Kaupapa Māori approaches
  • increased awareness of ACC services for Māori through engagement campaigns focusing on support for whānau (family) and tamariki (children)

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