The majority of New Zealand insurtech companies want to improve customer experience, according to a new study.
A landmark report commissioned by InsurtechNZ, InsurTech emerging at a pace, found 77% of New Zealand insurtech players are finding solutions to improve the efficiency of insurance administration. It suggests 33% use a new business model and existing technology, 29% focused on integrating multi- and omni-channel and 25% on AI.
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